Bridging the gap.

Get access to the largest network of Black licensed and accredited mental health providers.

Getting support has never been easier:

  • Insurance verification to minimize treatment interruptions.
  • Real-time assistance with booking for your convenience. 
  • A simplified referral process to ensure best-fit support. 
  • One user-friendly platform for both therapy, medication management, or coaching.

What is BLK Haven?

Frequently Asked Questions

Q: What is BLK Haven?

A: BLK Haven is a BLK owned health network directly connecting Black, Indigenous, and People of Color (BIPOC) professionals to BIPOC clinicians, psychiatric providers, and executive and leadership coaches. For clients, we assist you in connecting with qualified and culturally competent mental health, wellness practitioners, and coaches. For clinicians and coaches, we connect you with clients seeking your expertise while also providing the resources, coaching, and mentorship needed to thrive in business and leadership.

Q: How does it work?

A: Get connected to the largest network of Black, Indigenous, and People of Color (BIPOC) licensed and accredited mental health and psychiatric nurse practitioners who can help you with a range of issues including but not limited to: high stress, anxiety, relationship challenges, addiction(s), extreme sadness, grief, poor sleep, depression, and more. Our practitioners provide you with the same expertise and quality of care you would expect from an in-office provider, but with more flexibility in when and how you connect. Our network of certified executive and leadership coaches can help you with career pivots, leadership development, entrepreneurship, and more. Complete your application and our team will assist you in determining what support is best fit for the needs you identify. 

Q: How do I get connected with a BLK Haven clinician?

A: Click here to get started!

Q: How is my privacy protected?

A: Your privacy is our top priority. BLK Haven maintains strict security of your Client Data. We collect your contact information, such as your name, email address, and insurance, when you fill out our online application in order to set up your user account that allows you to receive services from our clinician(s).

You can view BLK Haven’s formal Privacy Policy here. In the meantime, we’ve included a few highlighted points for your quick reference:

  • All communications with your clinician(s) and coach(es) are confidential and encrypted
  • BLK Haven does not partner with insurance companies, so none of the information you share with our team is communicated to your insurance
  • BLK Haven uses industry standard security controls such an encryption and an SSL (Secure Sockets Layers) certificate to ensure information is transmitted over a secured connection between your browser and our web server
  • State-of-the-art data centers with appropriate security and compliance certifications, such SOC 2 and EU-US Privacy Shield that are HIPAA compliant are used
  • Our platform requires password protection of your client account with a password set by you. BLK Haven cannot access or identify your password. The only way to recover a password is for you to initiate a reset via the email address or mobile phone number you use when initially signing up on the platform
  • Extensively trained clinicians and coaches to connect with private and/or high-profile clients who may desire additional levels of discretion; this can be requested via your initial application

If for any reason you need your records released to a third party, please notify your clinician(s) and/or coach directly. Your clinician(s) and/or coach will work with you to complete and send the necessary authorization paperwork prior to releasing any information.

Q: Is BLK Haven right for me?

A: BLK Haven is right for you if you are an individual seeking to connect with a therapist, counselor, or psychiatric nurse practitioner(s) that identifies as Black, Indigenous, or a Person of Color (BIPOC). All of our providers are thoroughly vetted and interviewed to ensure appropriate fit for BLK Haven’s high standard of care.

We have the largest network of Black licensed and accredited mental health and psychiatric nurse practitioners who can help you with a range of issues including but not limited to: high stress, anxiety, relationship challenges, addiction(s), extreme sadness, grief, poor sleep, depression, and more. View our services here.

BLK Haven may not be right for you if:

  • You are a minor (under the age of 13 years old) or you are under the care of a legal guardian
  • You do not have a device (phone, computer, tablet, etc.) that can connect to the Internet
  • You do not have consistent and reliable Internet connection
  • You are in a crisis or emergency situation. The National Crisis Lifeline provides 24/7 free and confidential support; call or text 988 for confidential support with trained crisis counselors
  • You do not have insurance or the ability to pay out of pocket for services

Q: Who will be helping me?

A: Upon completion of your application, you will be connected with our BLK Haven intake team to determine best fit for on-going mental health and wellness support according to your self-identified needs, goals, and preferences.

All BLK Haven clinicians are licensed and accredited Therapists, Social Workers, Professional Counselors, Psychologists, or Psychiatric Nurse Practitioners. All BLK Haven clinicians have a Masters or Doctorate Degree in their respective fields. Our clinicians and wellness practitioners have been fully vetted and certified by their state’s professional board, only after successfully completing the necessary education, exams, training, and required hours of practice. BLK Haven also conducts an intensive multi-step on-boarding process with our clinicians to ensure their qualifications and practice meet our high standards of care.

Please understand that each provider has a unique style and area(s) of expertise. While we make every effort to connect you with the ‘best fit’, only you will be able to confirm this after starting the process. If at any time you feel that your team is not best fit, our team is always happy to help make sure that you are connected with a team that makes you feel confident and supported!

Q: Can I meet with my therapist or counselor in person?

A: BLK Haven is an online (telehealth) platform connecting Black people to Black therapists. In-person meetings are at the discretion of your individual team and provider(s).

Q: Does BLK Haven only serve Black people?

A: While the BLK Haven platform aims to connect Black people to Black therapists and counselors, we serve anyone in need of mental health support. We recognize that there may be a variety of reasons why someone who may not self-identify as Black, Indigenous, or a Person of Color would desire the expertise that Black practitioners, experts, and advisors provide. For example, a non-Black individual may have a Black partner or Black child and be interested in gaining an objective culturally competent perspective.

Q: How do I connect with my therapist or counselor?

A: You can get connected to your Haven in four ways:

Exchanging messages (like email)

Chatting live (like texting)

Speaking live over the phone

Live video conferencing

Connect in different ways at different times based on your needs and preferences.

All sessions are conducted via phone or video. You will receive an email and/or text reminder with the details of your session 24 hrs before your scheduled appointment. It is a good idea to make sure you have a quiet and private area to fully benefit from your session(s).

Q: I completed my application, when can I start?

A: If you are using insurance, verification can take 1-5 business days. Once verified, you will be notified via email to proceed with the selection of your clinician(s). If you are opting for cash pay, within 1-2 business days, you will be notified via email to proceed with the selection of your clinician(s).

If you are opting for cash pay, rates for individual sessions vary depending on the duration of each session and whether you are connected with a clinical therapist or psychiatric mental health nurse practitioner.

Q: How much are my sessions?

If you are using insurance, you could pay nothing! Insurance copay’s vary per 60-minute session; this will depend on the clinician and your insurance plan – please contact your insurance provider for full details.

If you are opting for cash pay, rates for individual sessions vary depending on the duration of each session and whether you’re connected with a clinical therapist, counselor, or psychiatric nurse practitioner.

Q: What if I don’t have insurance coverage or cannot afford the full cash pay amount?

A: A percentage of our profits are dedicated to assisting uninsured or under-insured BLK Haven clients seeking to connect with our clinician(s) for therapy or medication management. If this describes you, complete this form and our team will be happy to help!

Q: What if I still have questions?

A: Connect with us, our team is happy to help!